First time on Japan's trains with a JR Pass
Riding trains in Japan is clean, punctual and surprisingly easy. This beginner guide shows you how stations work, how to read platform signs and how to travel like a local with your Japan Rail Pass.
Before your first ride
- Exchange your voucher for your pass in Japan
- Insert your pass at the ticket gate
- Follow the color coded signs to your platform
- Line up at the marked boarding spot
Finding your way in stations
Signs in Japanese stations are in English and Japanese. Follow the JR signs and the line colors, and look for Shinkansen signs to reach the bullet train gates.
Going through the ticket gate
Insert your Japan Rail Pass into the slot on top of the automatic gate, walk through and collect it on the other side. Keep it with you for the whole journey.
Reading the platform signs
Displays show train name, departure time, destination and car numbers. Floor markings show where each car stops and where reserved and unreserved cars line up.
Train etiquette
Keep your voice low, set your phone to silent and avoid phone calls on board. Queue in line on the platform and let passengers off before boarding.
Ekiben, the station bento
Buy a regional ekiben lunch box at the station and enjoy it on the Shinkansen. Eating on long distance trains is part of the Japanese rail experience.
Free seat reservations
Reserve seats for free at JR ticket offices or Shinkansen ticket machines with your pass, or use the unreserved cars and simply hop on.
Frequently asked questions
Is it easy to use trains in Japan for the first time?
Yes. Stations have English signs, trains are punctual and your pass makes every ride simple.
How do I use my JR Pass at the gate?
Insert the pass in the gate slot, walk through and take it back on the other side.
Can I eat on the train?
Yes, on Shinkansen and limited express trains. Avoid eating on crowded local trains.
Do I need to reserve seats?
Reservations are free and recommended on Shinkansen. Unreserved cars are also available.
Can I talk on the phone on the train?
Please avoid calls on board and keep your phone on silent mode.
Ready for your first ride
Order your Japan Rail Pass and discover how easy and enjoyable train travel in Japan is.